Drug Policy

Welcome to Medy Cart!

At Medy Cart, we are committed to providing safe, effective, and responsible medication management to our customers. This Drug Policy outlines our procedures and ethical guidelines in handling the medications we provide.

1. Compliance with Laws and Regulations

Medy Cart strictly adheres to all national and international laws governing the sale of pharmaceuticals. We are fully licensed and comply with all rules and regulations of the pharmaceutical boards and health authorities.

2. Prescription Medications

  • Verification: All prescription medications require a valid prescription from a licensed medical practitioner. Our pharmacists verify each prescription for its authenticity and appropriateness before dispensing any medication.
  • Limitations: We strictly adhere to prescription limits and do not dispense medications beyond the prescribed quantity.
  • Substitutions: Generic substitutions are made only when approved by the prescribing physician and with the consent of the patient, ensuring that they meet all regulatory standards for bioequivalence.

3. Controlled Substances

Medy Cart does not handle or dispense controlled substances. This policy is in place to ensure compliance with strict regulatory guidelines and to prevent abuse and misuse of such medications.

4. Safe Handling and Storage

All medications are stored under optimal conditions as recommended by manufacturers to ensure their efficacy and safety. Our facilities are designed to maintain the integrity of the medications until they reach our customers.

5. Privacy and Confidentiality

Patient privacy is paramount at Medy Cart. All patient information, including medical history and prescription details, is handled with strict confidentiality and security. Access to this information is restricted to authorized personnel only.

6. Pharmacovigilance

We maintain a robust pharmacovigilance system to monitor adverse drug reactions and medication errors. This system helps us ensure patient safety and contributes to the overall knowledge of medication use safety.

7. Education and Information

Medy Cart believes in empowering our customers with information. We provide accurate and comprehensive information about medications, including usage, side effects, and contraindications through our website and patient support services.

8. Customer Feedback

We encourage feedback from our customers regarding our products and services. This feedback is invaluable for us to improve our policies and practices continually.

9. Review and Update of Policy

Medy Cart regularly reviews and updates this drug policy to adapt to new regulations, clinical evidence, and operational insights. We strive to maintain the highest standard of pharmaceutical care.

Contact Us

If you have any questions about our drug policy or require further information on how we manage medications, please contact our customer support at [email protected] or call the number listed on our website.


This Drug Policy does not replace the need for medical advice from a healthcare provider. Patients should consult their healthcare providers for specific needs related to their health conditions.