1. How do I create an account on Medy Cart?

To create an account, click on the ‘Sign Up’ button on our homepage. Fill in the required fields with your information, including your name, email address, and password. Once you submit the form, you will receive a confirmation email. Click on the link in the email to activate your account.

2. What prescription medications are available at Medy Cart?

Medy Cart offers a wide range of prescription medications across various categories including chronic diseases, lifestyle-related ailments, and more. Please use the search bar to find specific medications or browse our categories for more options.

3. How do I place an order?

To place an order, log in to your account, search for the medication you need, select the required dosage and quantity, and add it to your cart. Once you are ready, proceed to checkout, confirm your shipping details, choose your payment method, and place your order.

4. Is it safe to buy medications online from Medy Cart? Yes, it is safe to purchase medications from Medy Cart. We are a licensed online pharmacy, and all transactions are secured. We adhere to strict quality control standards to ensure that every medication delivered is safe and authentic.

5. How can I submit my prescription? You can submit your prescription by uploading a clear image of the prescription from your doctor in your account section under “My Prescriptions” or you can email it to us as directed on the checkout page. Please ensure that all information is legible and valid.

6. What payment methods are accepted at Medy Cart?

We accept various payment methods including credit cards, debit cards, net banking, and digital wallets. All payments are securely processed.

7. How long does it take to receive my order?

Delivery times may vary depending on your location and the availability of the medications. Typically, orders are delivered within 3-5 business days. You can track your order status through your Medy Cart account.

8. Can I return a medication after it has been delivered?

Due to health and safety regulations, medications once delivered cannot be returned unless they are incorrect or damaged upon receipt. Please review our return policy for more details.

9. How do I contact customer service?

You can contact our customer service team via email at [email protected] or call us at the number listed on our website. Our customer support is available 24/7 to assist you with any questions or concerns.

10. What should I do if I receive the wrong medication?

If you receive a medication different from what was ordered, please contact us immediately for assistance. Do not use the medication. We will arrange for the correct medication to be sent to you as soon as possible.

11. Are there any discounts for first-time customers?

Yes, Medy Cart offers discounts for first-time customers. Please visit our Promotions page or sign up for our newsletter to receive updates on new discounts and offers.

12. How do I update my shipping or contact details?

You can update your shipping or contact details at any time by logging into your account and accessing the “My Profile” section.